HealthEquity Mobile

iOS

HealthEquity

4.0

(14,404 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in HealthEquity Mobile

Users frequently complain about login issues, particularly with passkey authentication, which often fails or requires repeated setup. Many report the app crashes frequently, especially during reimbursement submissions, and has a clunky, frustrating interface. Other common grievances include forced updates, poor customer service, and incorrect balance displays.

Passkey/login failuresHigh
App crashes/freezesHigh
Forced frequent updatesMedium

AI summary of 487 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in HealthEquity Mobile?

Negative reviews on HealthEquity Mobile cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is HealthEquity Mobile rated on App Store?

HealthEquity Mobile has an average rating of 4.3 stars from 14,404 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does HealthEquity Mobile have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For HealthEquity Mobile, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is HealthEquity Mobile worth installing in 2026?

HealthEquity Mobile is well-rated overall with 4.3 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to HealthEquity Mobile?

Browse the Finance category to compare HealthEquity Mobile against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.