How to Cancel Roots: Screen Time Control and Get a Refund
Roots: Screen Time Control subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Roots: Screen Time Control billing.
Cancel Roots: Screen Time Control on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Roots: Screen Time Control in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Roots: Screen Time Control until the current billing period ends, then it will not renew.
Cancel Roots: Screen Time Control on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Roots: Screen Time Control from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Roots: Screen Time Control on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Roots: Screen Time Control
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Roots: Screen Time Control charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Roots: Screen Time Control purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Roots: Screen Time Control users report about billing
Users frequently report that the app is buggy and unreliable, with issues like inaccurate screen time tracking, apps not being blocked as intended, and frequent crashes. Many complain about the mandatory subscription model, feeling misled by the app's initial free offering. Additionally, users find the app difficult to uninstall and express frustration with its restrictive settings and lack of customization.
Summarized from 39 recent 1-3 star reviews. Read them before you renew.
Roots: Screen Time Control cancellation: frequently asked questions
Does canceling Roots: Screen Time Control stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Roots: Screen Time Control will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Roots: Screen Time Control?
Refunds are handled by Apple or Google, not by Roots: Screen Time Control directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Roots: Screen Time Control charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Roots: Screen Time Control still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Roots: Screen Time Control as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Roots: Screen Time Control account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Roots: Screen Time Control app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Roots: Screen Time Control right after I cancel?
No. You keep full access to Roots: Screen Time Control until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.