How to Cancel Deco My Tree and Get a Refund
Deco My Tree subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Deco My Tree billing.
Cancel Deco My Tree on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Deco My Tree in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Deco My Tree until the current billing period ends, then it will not renew.
Cancel Deco My Tree on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Deco My Tree from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Deco My Tree on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Deco My Tree
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Deco My Tree charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Deco My Tree purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Deco My Tree users report about billing
Users frequently complain about being unable to log in or reset passwords due to non-functional email/SMS verification. Many report excessive ads interrupting basic functions like reading messages, and others highlight app crashes or messages not loading despite watching ads.
Summarized from 306 recent 1-3 star reviews. Read them before you renew.
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Deco My Tree cancellation: frequently asked questions
Does canceling Deco My Tree stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Deco My Tree will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Deco My Tree?
Refunds are handled by Apple or Google, not by Deco My Tree directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Deco My Tree charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Deco My Tree still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Deco My Tree as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Deco My Tree account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Deco My Tree app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Deco My Tree right after I cancel?
No. You keep full access to Deco My Tree until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.