How to Cancel Hopp : trouvez un trajet and Get a Refund
Hopp : trouvez un trajet subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hopp : trouvez un trajet billing.
Cancel Hopp : trouvez un trajet on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Hopp : trouvez un trajet in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Hopp : trouvez un trajet until the current billing period ends, then it will not renew.
Cancel Hopp : trouvez un trajet on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Hopp : trouvez un trajet from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Hopp : trouvez un trajet on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Hopp : trouvez un trajet
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hopp : trouvez un trajet charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Hopp : trouvez un trajet purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Hopp : trouvez un trajet users report about billing
Users frequently report issues with rides not working, including scooters and bikes failing to accelerate or start. Many complain about poor customer service, including unhelpful support and difficulty getting refunds. Parking problems and app functionality issues, such as verification and payment errors, are also common.
Summarized from 73 recent 1-3 star reviews. Read them before you renew.
Hopp : trouvez un trajet cancellation: frequently asked questions
Does canceling Hopp : trouvez un trajet stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hopp : trouvez un trajet will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Hopp : trouvez un trajet?
Refunds are handled by Apple or Google, not by Hopp : trouvez un trajet directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hopp : trouvez un trajet charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Hopp : trouvez un trajet still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Hopp : trouvez un trajet as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Hopp : trouvez un trajet account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hopp : trouvez un trajet app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Hopp : trouvez un trajet right after I cancel?
No. You keep full access to Hopp : trouvez un trajet until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.