How to Cancel Plates by Splitwise and Get a Refund
Plates by Splitwise subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Plates by Splitwise billing.
Cancel Plates by Splitwise on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Plates by Splitwise in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Plates by Splitwise until the current billing period ends, then it will not renew.
Cancel Plates by Splitwise on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Plates by Splitwise from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Plates by Splitwise on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Plates by Splitwise
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Plates by Splitwise charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Plates by Splitwise purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Plates by Splitwise users report about billing
Users frequently complain about the inability to name or label plates, making it difficult to track who ordered what in group settings. Many reviews mention frustration with the tip calculation, which only allows percentage-based inputs rather than exact dollar amounts. Several users also report technical issues, including app crashes, difficulty closing the app, and lack of optimization for newer phone screens.
Summarized from 43 recent 1-3 star reviews. Read them before you renew.
Plates by Splitwise cancellation: frequently asked questions
Does canceling Plates by Splitwise stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Plates by Splitwise will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Plates by Splitwise?
Refunds are handled by Apple or Google, not by Plates by Splitwise directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Plates by Splitwise charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Plates by Splitwise still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Plates by Splitwise as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Plates by Splitwise account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Plates by Splitwise app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Plates by Splitwise right after I cancel?
No. You keep full access to Plates by Splitwise until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.