How to Cancel Priority Pass+ and Get a Refund
Priority Pass+ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Priority Pass+ billing.
Cancel Priority Pass+ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Priority Pass+ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Priority Pass+ until the current billing period ends, then it will not renew.
Cancel Priority Pass+ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Priority Pass+ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Priority Pass+ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Priority Pass+
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Priority Pass+ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Priority Pass+ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Priority Pass+ users report about billing
Users report frequent login issues, including delayed or missing verification codes and endless loops between the app and website. Many complain about poor app functionality, such as incorrect lounge bookings and missing features. Transitioning from the old app has caused frustration, with some users locked out entirely.
Summarized from 240 recent 1-3 star reviews. Read them before you renew.
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Priority Pass+ cancellation: frequently asked questions
Does canceling Priority Pass+ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Priority Pass+ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Priority Pass+?
Refunds are handled by Apple or Google, not by Priority Pass+ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Priority Pass+ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Priority Pass+ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Priority Pass+ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Priority Pass+ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Priority Pass+ app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Priority Pass+ right after I cancel?
No. You keep full access to Priority Pass+ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.