Marktkauf
App Store · EDEKA ZENTRALE Stiftung & Co. KG

How to Cancel Marktkauf and Get a Refund

Marktkauf subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Marktkauf billing.

Cancel Marktkauf on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Marktkauf in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Marktkauf until the current billing period ends, then it will not renew.

Cancel Marktkauf on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Marktkauf from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Marktkauf on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Marktkauf

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Marktkauf charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Marktkauf purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Marktkauf users report about billing

Users frequently complain about the app's inability to connect with Payback, lack of digital receipts, and poor functionality compared to the Edeka app. Many also report issues with logging in, store location errors, and cumbersome coupon activation. The app is criticized for being redundant and less feature-rich than the Edeka app.

No digital receiptsPayback connection failsPoor store location functionality

Summarized from 79 recent 1-3 star reviews. Read them before you renew.

Marktkauf cancellation: frequently asked questions

Does canceling Marktkauf stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Marktkauf will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Marktkauf?

Refunds are handled by Apple or Google, not by Marktkauf directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Marktkauf charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Marktkauf still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Marktkauf as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Marktkauf account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Marktkauf app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Marktkauf right after I cancel?

No. You keep full access to Marktkauf until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Marktkauf
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews