CapCut Pad
App Store · Bytedance Pte. Ltd

How to Cancel CapCut Pad and Get a Refund

CapCut Pad subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about CapCut Pad billing.

Cancel CapCut Pad on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find CapCut Pad in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to CapCut Pad until the current billing period ends, then it will not renew.

Cancel CapCut Pad on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select CapCut Pad from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling CapCut Pad on its own does not stop billing, you must cancel the subscription here.

How to get a refund for CapCut Pad

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the CapCut Pad charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the CapCut Pad purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What CapCut Pad users report about billing

Users frequently complain about the inability to add custom fonts, poor functionality with the Apple Pencil, and issues with importing or exporting videos. Many also report bugs, crashes, and an unintuitive interface.

Cannot add custom fontsPoor Apple Pencil supportVideo import/export issues

Summarized from 29 recent 1-3 star reviews. Read them before you renew.

CapCut Pad cancellation: frequently asked questions

Does canceling CapCut Pad stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date CapCut Pad will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from CapCut Pad?

Refunds are handled by Apple or Google, not by CapCut Pad directly. On iPhone, go to reportaproblem.apple.com, sign in, find the CapCut Pad charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is CapCut Pad still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows CapCut Pad as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my CapCut Pad account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the CapCut Pad app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to CapCut Pad right after I cancel?

No. You keep full access to CapCut Pad until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for CapCut Pad
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews