How to Cancel データ保管BOX and Get a Refund
データ保管BOX subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about データ保管BOX billing.
Cancel データ保管BOX on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find データ保管BOX in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to データ保管BOX until the current billing period ends, then it will not renew.
Cancel データ保管BOX on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select データ保管BOX from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling データ保管BOX on its own does not stop billing, you must cancel the subscription here.
How to get a refund for データ保管BOX
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the データ保管BOX charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the データ保管BOX purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What データ保管BOX users report about billing
Users frequently complain about the app being difficult to use, with unclear navigation and slow performance. Many report issues with file upload limits, server errors, and lack of support for common file types like HEIC. Additionally, there are complaints about the app not being truly free for some users and poor handling of data migration during device changes.
Summarized from 84 recent 1-3 star reviews. Read them before you renew.
データ保管BOX cancellation: frequently asked questions
Does canceling データ保管BOX stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date データ保管BOX will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from データ保管BOX?
Refunds are handled by Apple or Google, not by データ保管BOX directly. On iPhone, go to reportaproblem.apple.com, sign in, find the データ保管BOX charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is データ保管BOX still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows データ保管BOX as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my データ保管BOX account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the データ保管BOX app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to データ保管BOX right after I cancel?
No. You keep full access to データ保管BOX until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.