Canva: AI Photo, Video Editing

iOS

Canva

5.0

(250,565 total reviews)

Photo & Video

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Canva: AI Photo, Video Editing

Users frequently complain about the app being overly complicated and unintuitive for simple tasks, with many basic functions locked behind a paywall despite being advertised as free. Performance issues like freezing, slow workflows, and bugs (especially with image editing and saving changes) are common frustrations. The mobile interface is criticized for being clunky, with poor zoom controls and accidental resizing instead of moving elements.

Overcomplicated and unintuitiveHigh
Basic features require paymentHigh
Buggy performance and crashesMedium

AI summary of 109 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Canva: AI Photo, Video Editing?

Negative reviews on Canva: AI Photo, Video Editing cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Canva: AI Photo, Video Editing rated on App Store?

Canva: AI Photo, Video Editing has an average rating of 4.8 stars from 250,565 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Canva: AI Photo, Video Editing have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Canva: AI Photo, Video Editing, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Canva: AI Photo, Video Editing worth installing in 2026?

Canva: AI Photo, Video Editing is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Canva: AI Photo, Video Editing?

Browse the Photo & Video category to compare Canva: AI Photo, Video Editing against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.