How to Cancel Elo7 and Get a Refund
Elo7 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Elo7 billing.
Cancel Elo7 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Elo7 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Elo7 until the current billing period ends, then it will not renew.
Cancel Elo7 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Elo7 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Elo7 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Elo7
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Elo7 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Elo7 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Elo7 users report about billing
Users frequently report issues with refunds, app bugs, and poor customer support. Many complain about login problems, app crashes, and slow performance. Some also mention unreliable sellers and excessive push notifications.
Summarized from 150 recent 1-3 star reviews. Read them before you renew.
Elo7 cancellation: frequently asked questions
Does canceling Elo7 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Elo7 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Elo7?
Refunds are handled by Apple or Google, not by Elo7 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Elo7 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Elo7 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Elo7 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Elo7 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Elo7 app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Elo7 right after I cancel?
No. You keep full access to Elo7 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.