How to Cancel Toscana Salute and Get a Refund
Toscana Salute subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Toscana Salute billing.
Cancel Toscana Salute on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Toscana Salute in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Toscana Salute until the current billing period ends, then it will not renew.
Cancel Toscana Salute on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Toscana Salute from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Toscana Salute on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Toscana Salute
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Toscana Salute charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Toscana Salute purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Toscana Salute users report about billing
Users frequently report that the app fails to function properly, with common issues including login problems, crashes, and inability to complete basic tasks like booking appointments or accessing medical records. Many complain about the app's poor user experience, including confusing navigation, frequent errors, and lack of support for biometric login methods. Additionally, the app often requires repeated authentication and fails to update or fix known issues, making it unreliable for essential healthcare services.
Summarized from 384 recent 1-3 star reviews. Read them before you renew.
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Toscana Salute cancellation: frequently asked questions
Does canceling Toscana Salute stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Toscana Salute will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Toscana Salute?
Refunds are handled by Apple or Google, not by Toscana Salute directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Toscana Salute charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Toscana Salute still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Toscana Salute as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Toscana Salute account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Toscana Salute app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Toscana Salute right after I cancel?
No. You keep full access to Toscana Salute until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.