Kakao T
App Store · Kakao Mobility Corp.

How to Cancel Kakao T and Get a Refund

Kakao T subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Kakao T billing.

Cancel Kakao T on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Kakao T in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Kakao T until the current billing period ends, then it will not renew.

Cancel Kakao T on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Kakao T from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Kakao T on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Kakao T

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Kakao T charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Kakao T purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Kakao T users report about billing

Users frequently complain about inaccurate taxi location tracking, overcharging, and poor user experience. The app is also criticized for being unfriendly to foreigners, with issues like account verification problems and language barriers. Additionally, technical glitches, such as app freezing and unreliable navigation, are common frustrations.

Inaccurate taxi locationOvercharging and scamsPoor user experience

Summarized from 110 recent 1-3 star reviews. Read them before you renew.

Kakao T cancellation: frequently asked questions

Does canceling Kakao T stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Kakao T will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Kakao T?

Refunds are handled by Apple or Google, not by Kakao T directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Kakao T charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Kakao T still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Kakao T as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Kakao T account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Kakao T app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Kakao T right after I cancel?

No. You keep full access to Kakao T until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Kakao T
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews