How to Cancel ARD Mediathek and Get a Refund
ARD Mediathek subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ARD Mediathek billing.
Cancel ARD Mediathek on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ARD Mediathek in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ARD Mediathek until the current billing period ends, then it will not renew.
Cancel ARD Mediathek on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ARD Mediathek from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ARD Mediathek on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ARD Mediathek
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ARD Mediathek charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ARD Mediathek purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ARD Mediathek users report about billing
Users frequently complain about frequent playback interruptions, poor search functionality, and limited usability abroad. Many also find the app's interface unintuitive and criticize the lack of features like Chromecast support or proper episode tracking.
Summarized from 357 recent 1-3 star reviews. Read them before you renew.
ARD Mediathek cancellation: frequently asked questions
Does canceling ARD Mediathek stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ARD Mediathek will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ARD Mediathek?
Refunds are handled by Apple or Google, not by ARD Mediathek directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ARD Mediathek charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ARD Mediathek still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ARD Mediathek as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ARD Mediathek account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ARD Mediathek app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ARD Mediathek right after I cancel?
No. You keep full access to ARD Mediathek until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.