Microsoft Authenticator

iOS

Microsoft Corporation

4.0

(36,687 total reviews)

Productivity

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Negative Reviews

negative reviews found

What users complain about in Microsoft Authenticator

Users frequently complain about confusing login processes, where the app requires codes that are difficult to obtain or input. Many report issues with switching devices or recovering accounts, often leaving them locked out. The lack of cross-platform sync and backup features also frustrates users who switch between Android and iOS.

Confusing login processHigh
Device switching problemsHigh
No cross-platform syncMedium

AI summary of 95 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Microsoft Authenticator?

Negative reviews on Microsoft Authenticator cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Microsoft Authenticator rated on App Store?

Microsoft Authenticator has an average rating of 4.4 stars from 36,687 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Microsoft Authenticator have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Microsoft Authenticator, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Microsoft Authenticator worth installing in 2026?

Microsoft Authenticator is well-rated overall with 4.4 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Microsoft Authenticator?

Browse the Productivity category to compare Microsoft Authenticator against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.