How to Cancel Cool VPN Pro: Secure VPN Proxy and Get a Refund
Cool VPN Pro: Secure VPN Proxy subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Cool VPN Pro: Secure VPN Proxy billing.
Cancel Cool VPN Pro: Secure VPN Proxy on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Cool VPN Pro: Secure VPN Proxy in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Cool VPN Pro: Secure VPN Proxy until the current billing period ends, then it will not renew.
Cancel Cool VPN Pro: Secure VPN Proxy on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Cool VPN Pro: Secure VPN Proxy from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Cool VPN Pro: Secure VPN Proxy on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Cool VPN Pro: Secure VPN Proxy
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Cool VPN Pro: Secure VPN Proxy charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Cool VPN Pro: Secure VPN Proxy purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Cool VPN Pro: Secure VPN Proxy users report about billing
Users frequently complain about the VPN not working properly, including connection failures and slow speeds. Many mention that the free trial does not function, forcing them to pay for a subscription. Some also note inconsistent performance, with the app working well at times but poorly at others.
Summarized from 69 recent 1-3 star reviews. Read them before you renew.
Cool VPN Pro: Secure VPN Proxy cancellation: frequently asked questions
Does canceling Cool VPN Pro: Secure VPN Proxy stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Cool VPN Pro: Secure VPN Proxy will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Cool VPN Pro: Secure VPN Proxy?
Refunds are handled by Apple or Google, not by Cool VPN Pro: Secure VPN Proxy directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Cool VPN Pro: Secure VPN Proxy charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Cool VPN Pro: Secure VPN Proxy still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Cool VPN Pro: Secure VPN Proxy as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Cool VPN Pro: Secure VPN Proxy account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Cool VPN Pro: Secure VPN Proxy app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Cool VPN Pro: Secure VPN Proxy right after I cancel?
No. You keep full access to Cool VPN Pro: Secure VPN Proxy until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.