How to Cancel ADP Mobile Solutions and Get a Refund
ADP Mobile Solutions subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ADP Mobile Solutions billing.
Cancel ADP Mobile Solutions on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ADP Mobile Solutions in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ADP Mobile Solutions until the current billing period ends, then it will not renew.
Cancel ADP Mobile Solutions on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ADP Mobile Solutions from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ADP Mobile Solutions on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ADP Mobile Solutions
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ADP Mobile Solutions charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ADP Mobile Solutions purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ADP Mobile Solutions users report about billing
Users frequently report login issues, including problems with biometric authentication and having to re-enter credentials repeatedly. Many complain about the app's unreliability, such as failing to record time punches or load paystubs. The interface is also criticized for being confusing and buggy, with dead links and non-functional buttons.
Summarized from 369 recent 1-3 star reviews. Read them before you renew.
ADP Mobile Solutions cancellation: frequently asked questions
Does canceling ADP Mobile Solutions stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ADP Mobile Solutions will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ADP Mobile Solutions?
Refunds are handled by Apple or Google, not by ADP Mobile Solutions directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ADP Mobile Solutions charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ADP Mobile Solutions still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ADP Mobile Solutions as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my ADP Mobile Solutions account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ADP Mobile Solutions app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ADP Mobile Solutions right after I cancel?
No. You keep full access to ADP Mobile Solutions until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.