How to Cancel Point Out: Color Escape Puzzle and Get a Refund
Point Out: Color Escape Puzzle subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Point Out: Color Escape Puzzle billing.
Cancel Point Out: Color Escape Puzzle on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Point Out: Color Escape Puzzle in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Point Out: Color Escape Puzzle until the current billing period ends, then it will not renew.
Cancel Point Out: Color Escape Puzzle on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Point Out: Color Escape Puzzle from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Point Out: Color Escape Puzzle on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Point Out: Color Escape Puzzle
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Point Out: Color Escape Puzzle charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Point Out: Color Escape Puzzle purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Point Out: Color Escape Puzzle users report about billing
Users frequently complain about the game freezing or lagging, making it unplayable. Many are frustrated with excessive and intrusive ads, especially after each level, despite some paying to remove them. Others find the game becomes repetitive and too easy after higher levels, losing its initial appeal.
Summarized from 176 recent 1-3 star reviews. Read them before you renew.
Point Out: Color Escape Puzzle cancellation: frequently asked questions
Does canceling Point Out: Color Escape Puzzle stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Point Out: Color Escape Puzzle will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Point Out: Color Escape Puzzle?
Refunds are handled by Apple or Google, not by Point Out: Color Escape Puzzle directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Point Out: Color Escape Puzzle charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Point Out: Color Escape Puzzle still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Point Out: Color Escape Puzzle as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Point Out: Color Escape Puzzle account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Point Out: Color Escape Puzzle app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Point Out: Color Escape Puzzle right after I cancel?
No. You keep full access to Point Out: Color Escape Puzzle until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.