How to Cancel Star Reward and Get a Refund
Star Reward subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Star Reward billing.
Cancel Star Reward on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Star Reward in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Star Reward until the current billing period ends, then it will not renew.
Cancel Star Reward on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Star Reward from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Star Reward on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Star Reward
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Star Reward charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Star Reward purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Star Reward users report about billing
Users report frequent technical issues, including network errors preventing login and OTP codes not arriving. Many complain about intrusive permission requests, particularly to modify system settings, which reappear despite being denied. Support is described as unresponsive or ineffective in resolving these problems.
Summarized from 23 recent 1-3 star reviews. Read them before you renew.
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Star Reward cancellation: frequently asked questions
Does canceling Star Reward stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Star Reward will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Star Reward?
Refunds are handled by Apple or Google, not by Star Reward directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Star Reward charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Star Reward still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Star Reward as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Star Reward account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Star Reward app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Star Reward right after I cancel?
No. You keep full access to Star Reward until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.