How to Cancel 13cabs - Ride with no surge and Get a Refund
13cabs - Ride with no surge subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 13cabs - Ride with no surge billing.
Cancel 13cabs - Ride with no surge on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 13cabs - Ride with no surge in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 13cabs - Ride with no surge until the current billing period ends, then it will not renew.
Cancel 13cabs - Ride with no surge on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 13cabs - Ride with no surge from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 13cabs - Ride with no surge on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 13cabs - Ride with no surge
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 13cabs - Ride with no surge charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 13cabs - Ride with no surge purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 13cabs - Ride with no surge users report about billing
Users frequently report issues with the app's functionality, including login problems, payment errors, and difficulty booking rides. Many complain about taxis not arriving as booked, especially for pre-booked or wheelchair-accessible rides. The app is also criticized for being buggy, overpriced, and sending unwanted marketing messages.
Summarized from 370 recent 1-3 star reviews. Read them before you renew.
13cabs - Ride with no surge cancellation: frequently asked questions
Does canceling 13cabs - Ride with no surge stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 13cabs - Ride with no surge will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 13cabs - Ride with no surge?
Refunds are handled by Apple or Google, not by 13cabs - Ride with no surge directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 13cabs - Ride with no surge charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 13cabs - Ride with no surge still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 13cabs - Ride with no surge as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my 13cabs - Ride with no surge account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 13cabs - Ride with no surge app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 13cabs - Ride with no surge right after I cancel?
No. You keep full access to 13cabs - Ride with no surge until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.