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Alipay

Alipay

Android

Alipay (Hangzhou) Technology Co. Ltd

(83,003 total reviews)
Finance
View on Google PlayView Analytics

Negative Reviews

0

negative reviews found

What users complain about in Alipay

Users frequently report issues with the verification process, especially for non-Chinese users who struggle with passport uploads and requirements for a Chinese bank account. Many complain about the app being slow, buggy, or unresponsive, with frequent account suspensions and poor customer support. The app is also criticized for its confusing interface, excessive notifications, and lack of functionality for international travelers.

  • Verification process failsHigh
  • App is slow or buggyHigh
  • Requires Chinese bank accountMedium

AI summary of 358 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Alipay?

Negative reviews on Alipay cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Alipay rated on Google Play Store?

Alipay has an average rating of 3.0 stars from 83,003 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Alipay have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Alipay, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Alipay worth installing in 2026?

Alipay has a mixed rating of 3.0 stars. The negative reviews above are essential reading before installing because the app has substantial 1-3 star feedback that may signal structural issues.

What are alternatives to Alipay?

Browse the Finance category to compare Alipay against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.