How to Cancel Exam Browser Client and Get a Refund
Exam Browser Client subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Exam Browser Client billing.
Cancel Exam Browser Client on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Exam Browser Client in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Exam Browser Client until the current billing period ends, then it will not renew.
Cancel Exam Browser Client on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Exam Browser Client from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Exam Browser Client on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Exam Browser Client
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Exam Browser Client charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Exam Browser Client purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Exam Browser Client users report about billing
Users frequently report technical issues like app errors, battery drain, and poor performance. Many complain about the app being restrictive during exams and having intrusive ads. Some also mention problems with login, screen orientation, and unnecessary warnings.
Summarized from 169 recent 1-3 star reviews. Read them before you renew.
Exam Browser Client cancellation: frequently asked questions
Does canceling Exam Browser Client stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Exam Browser Client will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Exam Browser Client?
Refunds are handled by Apple or Google, not by Exam Browser Client directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Exam Browser Client charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Exam Browser Client still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Exam Browser Client as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Exam Browser Client account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Exam Browser Client app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Exam Browser Client right after I cancel?
No. You keep full access to Exam Browser Client until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.