How to Cancel Authenticator App - 2FA Auth and Get a Refund
Authenticator App - 2FA Auth subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Authenticator App - 2FA Auth billing.
Cancel Authenticator App - 2FA Auth on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Authenticator App - 2FA Auth in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Authenticator App - 2FA Auth until the current billing period ends, then it will not renew.
Cancel Authenticator App - 2FA Auth on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Authenticator App - 2FA Auth from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Authenticator App - 2FA Auth on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Authenticator App - 2FA Auth
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Authenticator App - 2FA Auth charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Authenticator App - 2FA Auth purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Authenticator App - 2FA Auth users report about billing
Users complain that the app requires payment for basic features like scanning QR codes, which are typically free in other authenticator apps. Many report difficulty canceling subscriptions and getting refunds, with some alleging unauthorized charges. The paywall for core functionality is a frequent source of frustration.
Summarized from 265 recent 1-3 star reviews. Read them before you renew.
Authenticator App - 2FA Auth cancellation: frequently asked questions
Does canceling Authenticator App - 2FA Auth stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Authenticator App - 2FA Auth will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Authenticator App - 2FA Auth?
Refunds are handled by Apple or Google, not by Authenticator App - 2FA Auth directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Authenticator App - 2FA Auth charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Authenticator App - 2FA Auth still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Authenticator App - 2FA Auth as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Authenticator App - 2FA Auth account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Authenticator App - 2FA Auth app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Authenticator App - 2FA Auth right after I cancel?
No. You keep full access to Authenticator App - 2FA Auth until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.