How to Cancel ドコモ・バイクシェア - バイクシェアサービス and Get a Refund
ドコモ・バイクシェア - バイクシェアサービス subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ドコモ・バイクシェア - バイクシェアサービス billing.
Cancel ドコモ・バイクシェア - バイクシェアサービス on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ドコモ・バイクシェア - バイクシェアサービス in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ドコモ・バイクシェア - バイクシェアサービス until the current billing period ends, then it will not renew.
Cancel ドコモ・バイクシェア - バイクシェアサービス on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ドコモ・バイクシェア - バイクシェアサービス from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ドコモ・バイクシェア - バイクシェアサービス on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ドコモ・バイクシェア - バイクシェアサービス
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ドコモ・バイクシェア - バイクシェアサービス charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ドコモ・バイクシェア - バイクシェアサービス purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ドコモ・バイクシェア - バイクシェアサービス users report about billing
Users frequently report issues with returning bikes, including failed returns despite locking and additional charges due to delays. Many also face login and account registration problems, often related to external account linking or SMS verification. Additionally, there are complaints about bike quality, app functionality, and poor customer support.
Summarized from 413 recent 1-3 star reviews. Read them before you renew.
ドコモ・バイクシェア - バイクシェアサービス cancellation: frequently asked questions
Does canceling ドコモ・バイクシェア - バイクシェアサービス stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ドコモ・バイクシェア - バイクシェアサービス will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ドコモ・バイクシェア - バイクシェアサービス?
Refunds are handled by Apple or Google, not by ドコモ・バイクシェア - バイクシェアサービス directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ドコモ・バイクシェア - バイクシェアサービス charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ドコモ・バイクシェア - バイクシェアサービス still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ドコモ・バイクシェア - バイクシェアサービス as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my ドコモ・バイクシェア - バイクシェアサービス account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ドコモ・バイクシェア - バイクシェアサービス app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ドコモ・バイクシェア - バイクシェアサービス right after I cancel?
No. You keep full access to ドコモ・バイクシェア - バイクシェアサービス until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.