How to Cancel Medicover Sport and Get a Refund
Medicover Sport subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Medicover Sport billing.
Cancel Medicover Sport on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Medicover Sport in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Medicover Sport until the current billing period ends, then it will not renew.
Cancel Medicover Sport on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Medicover Sport from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Medicover Sport on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Medicover Sport
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Medicover Sport charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Medicover Sport purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Medicover Sport users report about billing
Users frequently complain about the app's poor functionality, including frequent crashes, slow performance, and issues with generating or scanning QR codes for gym access. Many report problems with the location search feature, which often fails to find nearby facilities or shows incorrect information. Additionally, users are frustrated with the app's unintuitive design, forced updates that remove saved preferences, and reliance on SMS verification which can fail in areas with poor signal.
Summarized from 260 recent 1-3 star reviews. Read them before you renew.
Medicover Sport cancellation: frequently asked questions
Does canceling Medicover Sport stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Medicover Sport will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Medicover Sport?
Refunds are handled by Apple or Google, not by Medicover Sport directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Medicover Sport charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Medicover Sport still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Medicover Sport as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Medicover Sport account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Medicover Sport app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Medicover Sport right after I cancel?
No. You keep full access to Medicover Sport until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.