How to Cancel توكلنا and Get a Refund
توكلنا subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about توكلنا billing.
Cancel توكلنا on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find توكلنا in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to توكلنا until the current billing period ends, then it will not renew.
Cancel توكلنا on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select توكلنا from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling توكلنا on its own does not stop billing, you must cancel the subscription here.
How to get a refund for توكلنا
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the توكلنا charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the توكلنا purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What توكلنا users report about billing
Users frequently report that the app does not function properly, with issues like failing to display the national address or not opening at all. Other common complaints include missing data for vehicles and difficulties with logging out or accessing services. Some users also mention high prices and poor performance despite having a strong internet connection.
Summarized from 26 recent 1-3 star reviews. Read them before you renew.
توكلنا cancellation: frequently asked questions
Does canceling توكلنا stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date توكلنا will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from توكلنا?
Refunds are handled by Apple or Google, not by توكلنا directly. On iPhone, go to reportaproblem.apple.com, sign in, find the توكلنا charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is توكلنا still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows توكلنا as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my توكلنا account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the توكلنا app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to توكلنا right after I cancel?
No. You keep full access to توكلنا until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.