How to Cancel e-Devlet Kapısı and Get a Refund
e-Devlet Kapısı subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about e-Devlet Kapısı billing.
Cancel e-Devlet Kapısı on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find e-Devlet Kapısı in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to e-Devlet Kapısı until the current billing period ends, then it will not renew.
Cancel e-Devlet Kapısı on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select e-Devlet Kapısı from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling e-Devlet Kapısı on its own does not stop billing, you must cancel the subscription here.
How to get a refund for e-Devlet Kapısı
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the e-Devlet Kapısı charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the e-Devlet Kapısı purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What e-Devlet Kapısı users report about billing
Users frequently report login issues, including failure to receive verification codes and device compatibility errors. Many complain about the app's poor functionality, such as not recognizing IDs or failing to load pages. Some express frustration with forced updates requiring newer phone models, making the app inaccessible.
Summarized from 315 recent 1-3 star reviews. Read them before you renew.
e-Devlet Kapısı cancellation: frequently asked questions
Does canceling e-Devlet Kapısı stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date e-Devlet Kapısı will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from e-Devlet Kapısı?
Refunds are handled by Apple or Google, not by e-Devlet Kapısı directly. On iPhone, go to reportaproblem.apple.com, sign in, find the e-Devlet Kapısı charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is e-Devlet Kapısı still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows e-Devlet Kapısı as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my e-Devlet Kapısı account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the e-Devlet Kapısı app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to e-Devlet Kapısı right after I cancel?
No. You keep full access to e-Devlet Kapısı until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.