How to Cancel NCP and Get a Refund
NCP subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about NCP billing.
Cancel NCP on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find NCP in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to NCP until the current billing period ends, then it will not renew.
Cancel NCP on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select NCP from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling NCP on its own does not stop billing, you must cancel the subscription here.
How to get a refund for NCP
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the NCP charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the NCP purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What NCP users report about billing
Users frequently complain about the NCP app being difficult to use, with issues like forced registration, payment problems, and unreliable functionality. Many report being misled by advertising claiming cheaper rates, and others express frustration with poor customer service and unexpected fines. The app is also criticized for frequent logouts, lack of biometric login options, and requiring unnecessary steps just to pay for parking.
Summarized from 357 recent 1-3 star reviews. Read them before you renew.
NCP cancellation: frequently asked questions
Does canceling NCP stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date NCP will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from NCP?
Refunds are handled by Apple or Google, not by NCP directly. On iPhone, go to reportaproblem.apple.com, sign in, find the NCP charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is NCP still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows NCP as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my NCP account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the NCP app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to NCP right after I cancel?
No. You keep full access to NCP until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.