🇮🇩Worst Travel Apps in Indonesia

The most complained-about travel apps in Indonesia on App Store and Google Play, ranked by total negative reviews (1-2 stars) from real users. Updated weekly.

#AppRatingNegative Reviews
1Gojek Driver
Gojek DriverPT. GoTo Gojek Tokopedia Tbk
4.0415
2Agoda: Hotel & Penerbangan
Agoda: Hotel & Penerbanganagoda.com
4.6410
3ShopeeFood Driver
ShopeeFood DriverShopee
4.1398
4Qpon-Selalu Ada Diskon
Qpon-Selalu Ada DiskonQPON DIGITAL SINGAPORE
3.6367
5Green SM: Taksi 100% Listrik
Green SM: Taksi 100% ListrikGSM Green and Smart Mobility JSC
4.5352
6Grab - Taxi & Food Delivery
Grab - Taxi & Food DeliveryGrab Holdings
4.8344
7Access by KAI
Access by KAIPT. Kereta Api Indonesia
4.6333
8Gojek - Transportasi & Makanan
Gojek - Transportasi & MakananPT. GoTo Gojek Tokopedia Tbk
4.4324
9Transjakarta
TransjakartaPT. Transportasi Jakarta
4.4294
10tiket.com Pesawat, Hotel Murah
tiket.com Pesawat, Hotel MurahTiket.com
4.6273
11PELNI
PELNIPT Pelayaran Nasional Indonesia Persero
3.0235
12BookCabin: Tiket Murah & Hotel
BookCabin: Tiket Murah & HotelLion Air Group
3.9208
13Traveloka: Hotel & Pesawat
Traveloka: Hotel & PesawatTraveloka
4.8189
14redBus - Tiket Bis and Shuttle
redBus - Tiket Bis and ShuttleredBus - Bus, Ferry, Train, IRCTC Auth. Partner
4.7160
15Google Earth
Google EarthGoogle LLC
3.8150
16Nusuk | نسك
Nusuk | نسكMinistry of Hajj and Umra
4.2137
17Trip.com: Hotel, Tiket Pesawat
Trip.com: Hotel, Tiket PesawatTrip.com
4.7126
18Airbnb
AirbnbAirbnb
4.5114
19RedDoorz & SANS: Hotel Murah
RedDoorz & SANS: Hotel MurahRedDoorz
4.5103
20Maxride: Transportasi & Kurir
Maxride: Transportasi & KurirMira Global Investments
4.493
21Foto GPS: Dengan Lokasi & Peta
Foto GPS: Dengan Lokasi & PetaGalaxy studio apps
4.178
22DLU Ferry
DLU FerryPT. Dharma Lautan Utama
4.29
23MyBluebird Taxi & Car Rental
MyBluebird Taxi & Car RentalBLUE BIRD, PT TBK
4.80
24inDrive: rides at your price
inDrive: rides at your priceSUOL INNOVATIONS LTD
4.90
25Green SM: Electric Mobility
Green SM: Electric MobilityGSM GREEN AND SMART MOBILITY JOINT STOCK COMPANY
4.60
26Agoda: Cheap Flights & Hotels
Agoda: Cheap Flights & HotelsAgoda.com
4.80
27TJ:Transjakarta
TJ:TransjakartaPT. TRANSPORTASI JAKARTA
3.80
28Maxride: Bajaj & Ojek Online
Maxride: Bajaj & Ojek OnlineMaxride
4.90
29Traveloka: Book Hotel & Flight
Traveloka: Book Hotel & FlightTraveloka
4.90
30Access by KAI
Access by KAIPT. KERETA API INDONESIA
4.80
31Nusuk | نسك
Nusuk | نسكMinistry of Hajj and Umrah
4.80
32Gojek
GojekPT. GOTO GOJEK TOKOPEDIA TBK
4.70
33Trip.com: Flight, Hotel, Train
Trip.com: Flight, Hotel, TrainTrip.com Travel Singapore Pte. Ltd.
4.40
34redBus: Bus, Train Booking App
redBus: Bus, Train Booking AppPilani Soft Labs Pvt. Ltd
4.80
35RedDoorz & SANS: Budget Hotel
RedDoorz & SANS: Budget HotelCommeasure Pte Ltd
4.80
36Grab: Food Delivery, Taxi Ride
Grab: Food Delivery, Taxi RideGrab.com
4.90
37tiket.com Flight & Hotel Deals
tiket.com Flight & Hotel DealsTiket.com
4.80
38Grab Driver: App for Partners
Grab Driver: App for PartnersGrab.com
4.30
39Ferizy
FerizyASDP INDONESIA FERRY (PERSERO), PT
1.80
40maxim — order taxi & delivery
maxim — order taxi & deliveryPT. SITO
4.90
41Lalamove - Fast & Affordable
Lalamove - Fast & AffordableLalamove Media Limited
4.70
42BookCabin
BookCabinPT. KABIN KITA TOP
4.70
43Google Earth
Google EarthGoogle
4.10

Why Travel Apps Fail in Indonesia

Travel apps that earn the most complaints in Indonesia usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a travel feature works in the US or UK but breaks in Indonesia.

This page ranks travel apps in Indonesia by total number of negative reviews (1-2 stars). Whether you are researching competitors before launching a travel app in Indonesia, benchmarking your own app against local pain points, or just curious which travel apps users in Indonesia complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.