How to Cancel Garmin Explore™ and Get a Refund
Garmin Explore™ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Garmin Explore™ billing.
Cancel Garmin Explore™ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Garmin Explore™ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Garmin Explore™ until the current billing period ends, then it will not renew.
Cancel Garmin Explore™ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Garmin Explore™ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Garmin Explore™ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Garmin Explore™
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Garmin Explore™ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Garmin Explore™ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Garmin Explore™ users report about billing
Users frequently report issues with synchronization between the app and Garmin devices, making it unreliable for transferring routes and data. Many complain about the app crashing, freezing, or failing to load maps properly. Additionally, recent updates have removed or restricted features like offline maps and address-based navigation, leading to frustration.
Summarized from 137 recent 1-3 star reviews. Read them before you renew.
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Garmin Explore™ cancellation: frequently asked questions
Does canceling Garmin Explore™ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Garmin Explore™ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Garmin Explore™?
Refunds are handled by Apple or Google, not by Garmin Explore™ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Garmin Explore™ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Garmin Explore™ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Garmin Explore™ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Garmin Explore™ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Garmin Explore™ app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Garmin Explore™ right after I cancel?
No. You keep full access to Garmin Explore™ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.