How to Cancel Canarites and Get a Refund
Canarites subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Canarites billing.
Cancel Canarites on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Canarites in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Canarites until the current billing period ends, then it will not renew.
Cancel Canarites on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Canarites from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Canarites on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Canarites
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Canarites charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Canarites purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Canarites users report about billing
Users frequently report the app crashing, especially when trying to add photos during pre or post sanction visits. Many also complain about missing features like salary slips, leave details, and HRMS access after updates. Login issues and inability to download circulars or policies are also common problems.
Summarized from 110 recent 1-3 star reviews. Read them before you renew.
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Canarites cancellation: frequently asked questions
Does canceling Canarites stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Canarites will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Canarites?
Refunds are handled by Apple or Google, not by Canarites directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Canarites charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Canarites still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Canarites as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Canarites account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Canarites app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Canarites right after I cancel?
No. You keep full access to Canarites until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.