How to Cancel Stellarium Mobile - Star Map and Get a Refund
Stellarium Mobile - Star Map subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Stellarium Mobile - Star Map billing.
Cancel Stellarium Mobile - Star Map on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Stellarium Mobile - Star Map in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Stellarium Mobile - Star Map until the current billing period ends, then it will not renew.
Cancel Stellarium Mobile - Star Map on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Stellarium Mobile - Star Map from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Stellarium Mobile - Star Map on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Stellarium Mobile - Star Map
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Stellarium Mobile - Star Map charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Stellarium Mobile - Star Map purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Stellarium Mobile - Star Map users report about billing
Users frequently report the app freezing or crashing during use, making it unreliable for stargazing. Many complain about aggressive paywalls locking basic features behind subscriptions, and payment or upgrade issues where purchased features don't activate. Location inaccuracies and poor compass calibration also frustrate users trying to align the app with the actual night sky.
Summarized from 63 recent 1-3 star reviews. Read them before you renew.
Stellarium Mobile - Star Map cancellation: frequently asked questions
Does canceling Stellarium Mobile - Star Map stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Stellarium Mobile - Star Map will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Stellarium Mobile - Star Map?
Refunds are handled by Apple or Google, not by Stellarium Mobile - Star Map directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Stellarium Mobile - Star Map charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Stellarium Mobile - Star Map still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Stellarium Mobile - Star Map as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Stellarium Mobile - Star Map account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Stellarium Mobile - Star Map app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Stellarium Mobile - Star Map right after I cancel?
No. You keep full access to Stellarium Mobile - Star Map until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.