How to Cancel Smartphone iD - Photo identité and Get a Refund
Smartphone iD - Photo identité subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Smartphone iD - Photo identité billing.
Cancel Smartphone iD - Photo identité on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Smartphone iD - Photo identité in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Smartphone iD - Photo identité until the current billing period ends, then it will not renew.
Cancel Smartphone iD - Photo identité on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Smartphone iD - Photo identité from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Smartphone iD - Photo identité on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Smartphone iD - Photo identité
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Smartphone iD - Photo identité charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Smartphone iD - Photo identité purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Smartphone iD - Photo identité users report about billing
Users frequently complain about photos being rejected for unclear or inconsistent reasons, often requiring multiple attempts. Many report not receiving their ordered photos or experiencing significant delays, with poor customer service when requesting refunds. Several mention that photos accepted by the app were later rejected by official government offices.
Summarized from 49 recent 1-3 star reviews. Read them before you renew.
Smartphone iD - Photo identité cancellation: frequently asked questions
Does canceling Smartphone iD - Photo identité stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Smartphone iD - Photo identité will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Smartphone iD - Photo identité?
Refunds are handled by Apple or Google, not by Smartphone iD - Photo identité directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Smartphone iD - Photo identité charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Smartphone iD - Photo identité still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Smartphone iD - Photo identité as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Smartphone iD - Photo identité account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Smartphone iD - Photo identité app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Smartphone iD - Photo identité right after I cancel?
No. You keep full access to Smartphone iD - Photo identité until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.