NHAI One
App Store · National Highways Authority of India

How to Cancel NHAI One and Get a Refund

NHAI One subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about NHAI One billing.

Cancel NHAI One on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find NHAI One in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to NHAI One until the current billing period ends, then it will not renew.

Cancel NHAI One on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select NHAI One from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling NHAI One on its own does not stop billing, you must cancel the subscription here.

How to get a refund for NHAI One

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the NHAI One charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the NHAI One purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What NHAI One users report about billing

Users report frequent app crashes, especially when trying to mark attendance or upload photos. The app is described as slow, laggy, and difficult to use, particularly on iOS devices. Many users also mention that the app stops working entirely after a few days or updates.

App crashes frequentlySlow and laggy performanceDifficult to upload photos

Summarized from 14 recent 1-3 star reviews. Read them before you renew.

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NHAI One cancellation: frequently asked questions

Does canceling NHAI One stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date NHAI One will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from NHAI One?

Refunds are handled by Apple or Google, not by NHAI One directly. On iPhone, go to reportaproblem.apple.com, sign in, find the NHAI One charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is NHAI One still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows NHAI One as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my NHAI One account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the NHAI One app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to NHAI One right after I cancel?

No. You keep full access to NHAI One until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for NHAI One
Every 1-3 star review, grouped by complaint, with filters and search.
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