identity online
App Store · IDnow GmbH

Is identity online Safe for Kids?

Generally Suitable for Families
4+
official age rating
Utilities
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with IDnow GmbH.

What identity online's age rating means

identity online holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about identity online

Users frequently report that the app crashes, especially during video selfie or document scanning steps. Many also complain about long wait times and poor customer support. Additionally, the app often fails to complete the identification process, requiring multiple attempts.

App crashes frequentlyLong wait timesPoor customer support

Summarized from 460 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with identity online

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove identity online if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall identity online on your child's device.

identity online for kids: frequently asked questions

Is identity online safe for kids?

identity online carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does identity online have?

The App Store rates identity online as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use identity online safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove identity online from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find identity online and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for identity online
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews