How to Cancel OXENFREE II: Lost Signals and Get a Refund
OXENFREE II: Lost Signals subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about OXENFREE II: Lost Signals billing.
Cancel OXENFREE II: Lost Signals on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find OXENFREE II: Lost Signals in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to OXENFREE II: Lost Signals until the current billing period ends, then it will not renew.
Cancel OXENFREE II: Lost Signals on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select OXENFREE II: Lost Signals from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling OXENFREE II: Lost Signals on its own does not stop billing, you must cancel the subscription here.
How to get a refund for OXENFREE II: Lost Signals
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the OXENFREE II: Lost Signals charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the OXENFREE II: Lost Signals purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What OXENFREE II: Lost Signals users report about billing
Users frequently complain about poor mobile controls, including characters getting stuck and unresponsive interactions. Many report game-breaking bugs, crashes, and progress not saving, forcing them to replay sections. A significant number are frustrated by the Netflix subscription requirement instead of a direct purchase option.
Summarized from 18 recent 1-3 star reviews. Read them before you renew.
OXENFREE II: Lost Signals cancellation: frequently asked questions
Does canceling OXENFREE II: Lost Signals stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date OXENFREE II: Lost Signals will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from OXENFREE II: Lost Signals?
Refunds are handled by Apple or Google, not by OXENFREE II: Lost Signals directly. On iPhone, go to reportaproblem.apple.com, sign in, find the OXENFREE II: Lost Signals charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is OXENFREE II: Lost Signals still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows OXENFREE II: Lost Signals as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my OXENFREE II: Lost Signals account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the OXENFREE II: Lost Signals app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to OXENFREE II: Lost Signals right after I cancel?
No. You keep full access to OXENFREE II: Lost Signals until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.