How to Cancel DNI Remoto and Get a Refund
DNI Remoto subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about DNI Remoto billing.
Cancel DNI Remoto on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find DNI Remoto in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to DNI Remoto until the current billing period ends, then it will not renew.
Cancel DNI Remoto on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select DNI Remoto from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling DNI Remoto on its own does not stop billing, you must cancel the subscription here.
How to get a refund for DNI Remoto
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the DNI Remoto charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the DNI Remoto purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What DNI Remoto users report about billing
Users complain about the app requiring a mandatory subscription without clear upfront disclosure, often discovering it only after installation. Many report the app simply doesn't work properly, failing to scan IDs or crashing during use. There are widespread allegations of deceptive practices and difficulty obtaining refunds for the non-functional service.
Summarized from 19 recent 1-3 star reviews. Read them before you renew.
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DNI Remoto cancellation: frequently asked questions
Does canceling DNI Remoto stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date DNI Remoto will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from DNI Remoto?
Refunds are handled by Apple or Google, not by DNI Remoto directly. On iPhone, go to reportaproblem.apple.com, sign in, find the DNI Remoto charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is DNI Remoto still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows DNI Remoto as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my DNI Remoto account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the DNI Remoto app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to DNI Remoto right after I cancel?
No. You keep full access to DNI Remoto until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.