How to Cancel Shotgun: Live Music Experience and Get a Refund
Shotgun: Live Music Experience subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Shotgun: Live Music Experience billing.
Cancel Shotgun: Live Music Experience on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Shotgun: Live Music Experience in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Shotgun: Live Music Experience until the current billing period ends, then it will not renew.
Cancel Shotgun: Live Music Experience on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Shotgun: Live Music Experience from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Shotgun: Live Music Experience on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Shotgun: Live Music Experience
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Shotgun: Live Music Experience charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Shotgun: Live Music Experience purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Shotgun: Live Music Experience users report about billing
Users frequently report technical issues such as app crashes, login problems, and bugs during ticket purchases. Many complain about high fees for ticket purchases and resales, as well as poor customer service and refund policies. Additionally, there are concerns about unexpected charges and lack of transparency in the ticket purchasing process.
Summarized from 87 recent 1-3 star reviews. Read them before you renew.
Shotgun: Live Music Experience cancellation: frequently asked questions
Does canceling Shotgun: Live Music Experience stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Shotgun: Live Music Experience will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Shotgun: Live Music Experience?
Refunds are handled by Apple or Google, not by Shotgun: Live Music Experience directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Shotgun: Live Music Experience charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Shotgun: Live Music Experience still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Shotgun: Live Music Experience as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Shotgun: Live Music Experience account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Shotgun: Live Music Experience app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Shotgun: Live Music Experience right after I cancel?
No. You keep full access to Shotgun: Live Music Experience until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.