How to Cancel Koko Face Yoga and Get a Refund
Koko Face Yoga subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Koko Face Yoga billing.
Cancel Koko Face Yoga on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Koko Face Yoga in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Koko Face Yoga until the current billing period ends, then it will not renew.
Cancel Koko Face Yoga on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Koko Face Yoga from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Koko Face Yoga on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Koko Face Yoga
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Koko Face Yoga charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Koko Face Yoga purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Koko Face Yoga users report about billing
Users are frustrated that the app is advertised as free but requires payment to access most content, with only one or two exercises available without a subscription. Many also report technical issues, such as login problems, app glitches, and videos not loading. The subscription cost is considered expensive by several reviewers.
Summarized from 80 recent 1-3 star reviews. Read them before you renew.
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Koko Face Yoga cancellation: frequently asked questions
Does canceling Koko Face Yoga stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Koko Face Yoga will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Koko Face Yoga?
Refunds are handled by Apple or Google, not by Koko Face Yoga directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Koko Face Yoga charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Koko Face Yoga still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Koko Face Yoga as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Koko Face Yoga account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Koko Face Yoga app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Koko Face Yoga right after I cancel?
No. You keep full access to Koko Face Yoga until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.