How to Cancel Cars.com: Buy and sell cars and Get a Refund
Cars.com: Buy and sell cars subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Cars.com: Buy and sell cars billing.
Cancel Cars.com: Buy and sell cars on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Cars.com: Buy and sell cars in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Cars.com: Buy and sell cars until the current billing period ends, then it will not renew.
Cancel Cars.com: Buy and sell cars on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Cars.com: Buy and sell cars from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Cars.com: Buy and sell cars on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Cars.com: Buy and sell cars
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Cars.com: Buy and sell cars charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Cars.com: Buy and sell cars purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Cars.com: Buy and sell cars users report about billing
Users frequently complain about the app's poor functionality, including frequent crashes, glitches, and redirects to a poorly performing website. Many also report excessive notifications, spam messages, and intrusive ads. Additionally, the search and filter features are often criticized for being inaccurate, difficult to use, or not working as expected.
Summarized from 194 recent 1-3 star reviews. Read them before you renew.
Cars.com: Buy and sell cars cancellation: frequently asked questions
Does canceling Cars.com: Buy and sell cars stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Cars.com: Buy and sell cars will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Cars.com: Buy and sell cars?
Refunds are handled by Apple or Google, not by Cars.com: Buy and sell cars directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Cars.com: Buy and sell cars charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Cars.com: Buy and sell cars still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Cars.com: Buy and sell cars as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Cars.com: Buy and sell cars account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Cars.com: Buy and sell cars app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Cars.com: Buy and sell cars right after I cancel?
No. You keep full access to Cars.com: Buy and sell cars until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.