How to Cancel Cool Cave and Get a Refund
Cool Cave subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Cool Cave billing.
Cancel Cool Cave on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Cool Cave in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Cool Cave until the current billing period ends, then it will not renew.
Cancel Cool Cave on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Cool Cave from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Cool Cave on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Cool Cave
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Cool Cave charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Cool Cave purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Cool Cave users report about billing
Users complain that the app is misleading, as it advertises one game but installs a different one, often related to gambling. Many report losing money, with some claiming the app is a scam that empties accounts. The app is criticized for being fake and not delivering what it promises.
Summarized from 25 recent 1-3 star reviews. Read them before you renew.
Cool Cave cancellation: frequently asked questions
Does canceling Cool Cave stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Cool Cave will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Cool Cave?
Refunds are handled by Apple or Google, not by Cool Cave directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Cool Cave charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Cool Cave still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Cool Cave as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Cool Cave account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Cool Cave app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Cool Cave right after I cancel?
No. You keep full access to Cool Cave until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.