How to Cancel AntiVirus Sweep & Sécurité and Get a Refund
AntiVirus Sweep & Sécurité subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about AntiVirus Sweep & Sécurité billing.
Cancel AntiVirus Sweep & Sécurité on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find AntiVirus Sweep & Sécurité in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to AntiVirus Sweep & Sécurité until the current billing period ends, then it will not renew.
Cancel AntiVirus Sweep & Sécurité on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select AntiVirus Sweep & Sécurité from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling AntiVirus Sweep & Sécurité on its own does not stop billing, you must cancel the subscription here.
How to get a refund for AntiVirus Sweep & Sécurité
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the AntiVirus Sweep & Sécurité charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the AntiVirus Sweep & Sécurité purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What AntiVirus Sweep & Sécurité users report about billing
Users frequently complain about excessive ads, intrusive notifications, and misleading claims of being a free app while pushing for paid subscriptions. Many also report the app feels like a scam, with ineffective virus scans and difficulty uninstalling it.
Summarized from 159 recent 1-3 star reviews. Read them before you renew.
AntiVirus Sweep & Sécurité cancellation: frequently asked questions
Does canceling AntiVirus Sweep & Sécurité stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date AntiVirus Sweep & Sécurité will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from AntiVirus Sweep & Sécurité?
Refunds are handled by Apple or Google, not by AntiVirus Sweep & Sécurité directly. On iPhone, go to reportaproblem.apple.com, sign in, find the AntiVirus Sweep & Sécurité charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is AntiVirus Sweep & Sécurité still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows AntiVirus Sweep & Sécurité as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my AntiVirus Sweep & Sécurité account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the AntiVirus Sweep & Sécurité app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to AntiVirus Sweep & Sécurité right after I cancel?
No. You keep full access to AntiVirus Sweep & Sécurité until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.