ScotRail Train Times & Tickets

Android

ScotRail

5.0

(9,977 total reviews)

Maps & Navigation

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in ScotRail Train Times & Tickets

Users frequently complain about the app being slow, buggy, and unreliable, with many experiencing issues like being logged out unexpectedly or tickets disappearing. Other common problems include difficulties with registration, payment processing, and inaccurate train times or locations. Some users also report frustration with the app's design, such as buttons being hard to access or the app hijacking phone functions like screen brightness and NFC without permission.

App is slow and laggyHigh
Frequent unexpected logoutsHigh
Buggy and unreliable functionalityHigh

AI summary of 55 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in ScotRail Train Times & Tickets?

Negative reviews on ScotRail Train Times & Tickets cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is ScotRail Train Times & Tickets rated on Google Play Store?

ScotRail Train Times & Tickets has an average rating of 4.6 stars from 9,977 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does ScotRail Train Times & Tickets have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For ScotRail Train Times & Tickets, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is ScotRail Train Times & Tickets worth installing in 2026?

ScotRail Train Times & Tickets is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to ScotRail Train Times & Tickets?

Browse the Maps & Navigation category to compare ScotRail Train Times & Tickets against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.