How to Cancel GIG (Saudi) and Get a Refund
GIG (Saudi) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about GIG (Saudi) billing.
Cancel GIG (Saudi) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find GIG (Saudi) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to GIG (Saudi) until the current billing period ends, then it will not renew.
Cancel GIG (Saudi) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select GIG (Saudi) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling GIG (Saudi) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for GIG (Saudi)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the GIG (Saudi) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the GIG (Saudi) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What GIG (Saudi) users report about billing
Users frequently report that the app does not work at all, with many unable to create an account or log in due to errors like 'wrong password' even when details are correct. Customer service is unresponsive, and the app is described as slow, buggy, and poorly designed. Some users also complain about issues with insurance approvals and SMS verification codes not being received.
Summarized from 104 recent 1-3 star reviews. Read them before you renew.
GIG (Saudi) cancellation: frequently asked questions
Does canceling GIG (Saudi) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date GIG (Saudi) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from GIG (Saudi)?
Refunds are handled by Apple or Google, not by GIG (Saudi) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the GIG (Saudi) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is GIG (Saudi) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows GIG (Saudi) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my GIG (Saudi) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the GIG (Saudi) app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to GIG (Saudi) right after I cancel?
No. You keep full access to GIG (Saudi) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.