Hoteis.com: reserva de hotéis

Android

Hotels.com LP

5.0

(1,006,760 total reviews)

Viagem e Turismo

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Hoteis.com: reserva de hotéis

Users frequently report issues with payment processing, including unauthorized charges and difficulty obtaining refunds. Many complain about poor customer service, including unhelpful agents and lack of contact options. Technical problems with the app, such as glitches, crashes, and errors, are also common.

Payment and refund issuesHigh
Poor customer serviceHigh
App glitches and errorsMedium

AI summary of 197 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Hoteis.com: reserva de hotéis?

Negative reviews on Hoteis.com: reserva de hotéis cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Hoteis.com: reserva de hotéis rated on Google Play Store?

Hoteis.com: reserva de hotéis has an average rating of 4.9 stars from 1,006,760 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Hoteis.com: reserva de hotéis have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Hoteis.com: reserva de hotéis, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Hoteis.com: reserva de hotéis worth installing in 2026?

Hoteis.com: reserva de hotéis is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Hoteis.com: reserva de hotéis?

Browse the Viagem e Turismo category to compare Hoteis.com: reserva de hotéis against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.