How to Cancel CamScanner - сканер документов and Get a Refund
CamScanner - сканер документов subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about CamScanner - сканер документов billing.
Cancel CamScanner - сканер документов on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find CamScanner - сканер документов in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to CamScanner - сканер документов until the current billing period ends, then it will not renew.
Cancel CamScanner - сканер документов on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select CamScanner - сканер документов from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling CamScanner - сканер документов on its own does not stop billing, you must cancel the subscription here.
How to get a refund for CamScanner - сканер документов
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the CamScanner - сканер документов charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the CamScanner - сканер документов purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What CamScanner - сканер документов users report about billing
Users frequently complain about excessive ads that disrupt functionality and intrusive practices like unauthorized app downloads. Many express frustration with unclear subscription terms, unexpected charges, and difficulty canceling subscriptions. Additionally, the free version is criticized for limiting basic features like file exporting and combining unless users pay for premium.
Summarized from 74 recent 1-3 star reviews. Read them before you renew.
CamScanner - сканер документов cancellation: frequently asked questions
Does canceling CamScanner - сканер документов stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date CamScanner - сканер документов will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from CamScanner - сканер документов?
Refunds are handled by Apple or Google, not by CamScanner - сканер документов directly. On iPhone, go to reportaproblem.apple.com, sign in, find the CamScanner - сканер документов charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is CamScanner - сканер документов still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows CamScanner - сканер документов as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my CamScanner - сканер документов account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the CamScanner - сканер документов app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to CamScanner - сканер документов right after I cancel?
No. You keep full access to CamScanner - сканер документов until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.