How to Cancel PayPal - Pay, Send, Save and Get a Refund
PayPal - Pay, Send, Save subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PayPal - Pay, Send, Save billing.
Cancel PayPal - Pay, Send, Save on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PayPal - Pay, Send, Save in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PayPal - Pay, Send, Save until the current billing period ends, then it will not renew.
Cancel PayPal - Pay, Send, Save on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PayPal - Pay, Send, Save from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PayPal - Pay, Send, Save on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PayPal - Pay, Send, Save
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PayPal - Pay, Send, Save charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PayPal - Pay, Send, Save purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PayPal - Pay, Send, Save reviewers say about charges and refunds
Of the 300 most recent 1-3 star Google Play reviews of PayPal - Pay, Send, Save we analyzed, 22 mention charges, subscriptions, refunds or canceling.
★“I have received two payments from Meta yet both are not reflecting on my account. Received an email saying I should claim my money, yet the link to claiming takes you nowhere. This never used to happen. I used to...”2026-11-11
★“it was so bad. i had to make a payment to india at some date. but it wasnt completed that day. few days later i found i need to give many information about the reciever i didnt know. so my money is stuck and i cannot...”2026-11-11
★“Don't use this service with auto renewal payments because paypal won't listen even if you tell them you can't afford that payment, they will just say no this looks fine and overdraw your bank account”2026-11-11
Counted with English keywords from the US store, so reviews in other languages are undercounted. Mentions of order refunds or canceled orders are included. Updated 2026-11-13.
What PayPal - Pay, Send, Save users report about billing
Users frequently complain about high fees, poor app functionality after updates, and account access issues including sudden locks. Many report frustration with glitches, difficult navigation, and ineffective customer support when resolving problems.
Summarized from 284 recent 1-3 star reviews. Read them before you renew.
PayPal - Pay, Send, Save cancellation: frequently asked questions
Does canceling PayPal - Pay, Send, Save stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PayPal - Pay, Send, Save will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PayPal - Pay, Send, Save?
Refunds are handled by Apple or Google, not by PayPal - Pay, Send, Save directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PayPal - Pay, Send, Save charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Do other PayPal - Pay, Send, Save users complain about charges or refunds?
In the 300 most recent 1-3 star Google Play reviews of PayPal - Pay, Send, Save we analyzed, 22 mention charges, subscriptions, refunds or canceling. 9 mention a refund and 2 mention both canceling and being charged. If you were billed after canceling, request a refund from Google as described above.
Why is PayPal - Pay, Send, Save still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PayPal - Pay, Send, Save as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my PayPal - Pay, Send, Save account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PayPal - Pay, Send, Save app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PayPal - Pay, Send, Save right after I cancel?
No. You keep full access to PayPal - Pay, Send, Save until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.