How to Cancel MySiloam - Aplikasi Kesehatan and Get a Refund
MySiloam - Aplikasi Kesehatan subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MySiloam - Aplikasi Kesehatan billing.
Cancel MySiloam - Aplikasi Kesehatan on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MySiloam - Aplikasi Kesehatan in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MySiloam - Aplikasi Kesehatan until the current billing period ends, then it will not renew.
Cancel MySiloam - Aplikasi Kesehatan on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MySiloam - Aplikasi Kesehatan from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MySiloam - Aplikasi Kesehatan on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MySiloam - Aplikasi Kesehatan
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MySiloam - Aplikasi Kesehatan charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MySiloam - Aplikasi Kesehatan purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MySiloam - Aplikasi Kesehatan users report about billing
Users frequently complain about the app's poor functionality, including frequent crashes, slow performance, and features that don't work as intended. Many also report issues with appointment scheduling, such as mismatched doctor availability and lack of notifications for rescheduled appointments. Additionally, there are widespread complaints about unresponsive customer service and inefficient hospital processes that undermine the app's usefulness.
Summarized from 56 recent 1-3 star reviews. Read them before you renew.
MySiloam - Aplikasi Kesehatan cancellation: frequently asked questions
Does canceling MySiloam - Aplikasi Kesehatan stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MySiloam - Aplikasi Kesehatan will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MySiloam - Aplikasi Kesehatan?
Refunds are handled by Apple or Google, not by MySiloam - Aplikasi Kesehatan directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MySiloam - Aplikasi Kesehatan charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MySiloam - Aplikasi Kesehatan still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MySiloam - Aplikasi Kesehatan as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my MySiloam - Aplikasi Kesehatan account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MySiloam - Aplikasi Kesehatan app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MySiloam - Aplikasi Kesehatan right after I cancel?
No. You keep full access to MySiloam - Aplikasi Kesehatan until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.