How to Cancel GoMo by BusMap and Get a Refund
GoMo by BusMap subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about GoMo by BusMap billing.
Cancel GoMo by BusMap on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find GoMo by BusMap in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to GoMo by BusMap until the current billing period ends, then it will not renew.
Cancel GoMo by BusMap on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select GoMo by BusMap from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling GoMo by BusMap on its own does not stop billing, you must cancel the subscription here.
How to get a refund for GoMo by BusMap
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the GoMo by BusMap charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the GoMo by BusMap purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What GoMo by BusMap users report about billing
Users frequently complain about the app's inability to find or search for destinations, with many stating it performs worse than Google Maps or the previous BusMap version. Other major issues include inaccurate bus arrival times and frequent app crashes or lagging. Several users also mention poor updates and a lack of functionality compared to the older app.
Summarized from 360 recent 1-3 star reviews. Read them before you renew.
GoMo by BusMap cancellation: frequently asked questions
Does canceling GoMo by BusMap stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date GoMo by BusMap will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from GoMo by BusMap?
Refunds are handled by Apple or Google, not by GoMo by BusMap directly. On iPhone, go to reportaproblem.apple.com, sign in, find the GoMo by BusMap charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is GoMo by BusMap still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows GoMo by BusMap as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my GoMo by BusMap account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the GoMo by BusMap app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to GoMo by BusMap right after I cancel?
No. You keep full access to GoMo by BusMap until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.