How to Cancel Deezer: Music & Podcast Player and Get a Refund
Deezer: Music & Podcast Player subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Deezer: Music & Podcast Player billing.
Cancel Deezer: Music & Podcast Player on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Deezer: Music & Podcast Player in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Deezer: Music & Podcast Player until the current billing period ends, then it will not renew.
Cancel Deezer: Music & Podcast Player on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Deezer: Music & Podcast Player from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Deezer: Music & Podcast Player on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Deezer: Music & Podcast Player
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Deezer: Music & Podcast Player charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Deezer: Music & Podcast Player purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Deezer: Music & Podcast Player users report about billing
Users frequently complain about the app being buggy, with frequent crashes, freezes, and login issues. Many are frustrated with the heavy push towards paid subscriptions, limiting free users to short song previews. Others report poor customer support, missing features, and problems with music libraries disappearing or being replaced.
Summarized from 166 recent 1-3 star reviews. Read them before you renew.
Deezer: Music & Podcast Player cancellation: frequently asked questions
Does canceling Deezer: Music & Podcast Player stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Deezer: Music & Podcast Player will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Deezer: Music & Podcast Player?
Refunds are handled by Apple or Google, not by Deezer: Music & Podcast Player directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Deezer: Music & Podcast Player charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Deezer: Music & Podcast Player still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Deezer: Music & Podcast Player as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Deezer: Music & Podcast Player account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Deezer: Music & Podcast Player app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Deezer: Music & Podcast Player right after I cancel?
No. You keep full access to Deezer: Music & Podcast Player until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.